Head of Marketplace & Talent Operations

Talent Network
Department: Marketplace & Partnerships Location: Remote (U.S.) Work Arrangement: Remote Employment Type: Full-time
We are building relationships with exceptional people ahead of future hiring needs. This role may not be immediately open, but we welcome your interest and may contact you as relevant opportunities develop.

Why This Role Matters

This role would own how supply and demand come together on Liso, making sure artists, operators, and opportunities are onboarded, curated, and matched effectively. You would build the operating processes and playbooks behind the marketplace.

Responsibilities

Design and run the operational processes that power onboarding, curation, and matching on the marketplace.
Define and track marketplace health metrics such as liquidity, match quality, and satisfaction.
Build scalable operational playbooks that can grow with demand.
Partner with Product and Engineering to prioritize operational tooling.
Serve as an internal voice for both supply-side and demand-side needs.

Minimum Qualifications

5+ years in marketplace operations, talent operations, or a related operating role.
Demonstrated ability to design and scale operational processes from scratch.
Strong analytical skills and comfort with operational metrics.
Excellent judgment balancing quality, speed, and scalability.

Preferred Qualifications

Experience in two-sided marketplaces, talent platforms, or creator-economy businesses.
Experience building operations functions at an early-stage company.
Familiarity with music industry workflows.

Required Skills

Marketplace operations design, process building, cross-functional coordination, operational metrics.

Preferred Skills

Experience in music or entertainment marketplaces, vendor and partner management.

Required Experience

5+ years in marketplace or talent operations.

Preferred Experience

Experience scaling operations at an early-stage marketplace startup.

What Success Could Look Like

First 90 days: documented operating process for onboarding and matching.
First 180 days: clear, repeatable visibility into marketplace health metrics with measurable improvement.

Education

No specific degree is required. We weight demonstrated experience, judgment, and outcomes over credentials.

Work Authorization

Must be authorized to work in the United States. Liso does not currently sponsor employment visas.

Travel

Minimal. Occasional travel for team offsites, industry events, or partner meetings may be requested.

Introduce Yourself

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